Order Processing & Payments
Shipping and handling takes 3-5 business days depending on the availability and quantity of the ordered items.
We accept PayPal, as well as all the major credit cards such as Visa, MasterCard, Maestro, and American Express.
Delivery Time FAQ
Orders are usually dispatched within 5 business days after payment.
Our warehouse operation hours are from 10:00 to 18:00, Monday – Friday, except for national holidays when the warehouse is closed.
We do our best to ensure shipment delays will be reduced to a minimum.
Upon dispatch, you will receive a tracking link from which you will be able to follow the progress of the shipment based on the latest updates made available by the shipping provider.
We recommend you to use 17track.net for International Transits tracking.
Generally, orders shipped internationally are in transit for 3 – 22 days.
This number varies greatly depending on the courier you have selected as well as the country of recipient.
USA & Canada: 7-14 days
Europe: 3-7 days
For more specific calculations, please, refer to the estimated delivery time section below.
If delivery time has exceeded the expected time, please, contact us so that we can conduct an investigation.
You may contact our sales via email: email@example.com
Shipping Options & Costs FAQ
Shipping to the countries of the EU including VAT with GLS delivery service (if total of the cart is less 149.99$ )
Standard Shipping – Trackable First Class Airmail.
Shipping fee depends upon the amount and the size of your order. Please refer to the “International Shipping Costs” table below.
Express Shipping with DHL to Europe is $25 and the rest of the world is $45.
If your order subtotal exceeds $250 and is under 2 kg/ 4.5 lb you will be eligible for a Free International Standard Shipping.
Most of our products are lightweight so the majority of orders qualify for a free shipping. In case your order exceeds the weight limit you will be notified via email.
Cost varies based on the subtotal of your order. Please refer to the “International Shipping Costs” table below.
A flat-rate fee of $25to (Europe) or $45 (Rest of the World) will be charged for express shipping orders.
In case of a missing, misplaced or damaged item, please take a photo of the arrived package and email us.
Sales tax has already been applied to the price of the goods as displayed on the website.
Import Duties & Taxes
Import duties for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Signum Games encourage you to be aware of these potential costs before placing an order with us.
If you refuse to pay duties upon arrival at your destination country, the goods will be returned to Singum Games at the customer’s expense. And the customer will receive a refund for the value of goods paid minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
Estimated Delivery Time & Shipping Costs
Estimated Delivery Time
|Country of Destination||ESTIMATED DELIVERY TIME|
|North America (USA & Canada)||14 -21 Days|
|Europe (United Kingdom, France, Germany etc)||10-14 Days|
|Australia & South America||21 - 28 Days|
|South Africa & East Asia||21 - 35 Days|
|If delivery time has exceeded the expected time, please, contact us so that we can conduct an investigation.|
Express Shipping Costs
Express Shipping in Europe is a flat-rate fee of $25. (if cart total over $150)
All over the world except Europe, it costs a flat-rate fee of $45.
International First-Class Airmail Costs
|Cart Subtotal||International Shipping Fee|
|FROM $1 TO $39,99||$8.00|
|FROM $40 TO $99,99||$12.00|
|FROM $100 TO $149,99||$16.00|
|FROM $150 TO 119,99||$18.00|
|FROM $200 TO $249,99||$20.00|
|FROM $250+||FREE ($0.00)|
|All orders over $250 qualify for Free Shipping|